Incidents reported on status page for Big Green Egg https://status.biggreenegg.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/9264231eb7d5352c10438b46674006d5.png https://status.biggreenegg.co.uk/ en https://status.biggreenegg.co.uk/ Fri, 21 Nov 2025 04:38:19 +0000 https://status.biggreenegg.co.uk/#f613643406036bb74e1a006b920592215ef302a78bf5740f3e556175fa9ff826 Big Green Egg - Api recovered https://status.biggreenegg.co.uk/ Fri, 21 Nov 2025 04:29:20 +0000 https://status.biggreenegg.co.uk/#f613643406036bb74e1a006b920592215ef302a78bf5740f3e556175fa9ff826 Big Green Egg - Api went down https://status.biggreenegg.co.uk/ Tue, 18 Nov 2025 17:01:28 +0000 https://status.biggreenegg.co.uk/#e1e5650c988ff75bbd0d1ba7bf10f98795d9c6ff273408edefc53db8dcccc608 Big Green Egg - Account recovered https://status.biggreenegg.co.uk/ Tue, 18 Nov 2025 16:51:35 +0000 https://status.biggreenegg.co.uk/#e1e5650c988ff75bbd0d1ba7bf10f98795d9c6ff273408edefc53db8dcccc608 Big Green Egg - Account went down https://status.biggreenegg.co.uk/ Thu, 16 Oct 2025 19:35:39 +0000 https://status.biggreenegg.co.uk/#d6b61500ab0d93763dee19d4244b577271edc59d90715afcc0167f13979e4f7f Big Green Egg - Api recovered https://status.biggreenegg.co.uk/ Thu, 16 Oct 2025 19:26:37 +0000 https://status.biggreenegg.co.uk/#d6b61500ab0d93763dee19d4244b577271edc59d90715afcc0167f13979e4f7f Big Green Egg - Api went down https://status.biggreenegg.co.uk/incident/219702 Tue, 13 Jun 2023 19:08:00 -0000 https://status.biggreenegg.co.uk/incident/219702#a7d738a6b2cc280060c81d57c95ceb0e3d69993a4dd17210aa5d0da291b1f5ef The storefront has recovered following work from Layer0 platform engineering team. More details to follow. https://status.biggreenegg.co.uk/incident/219702 Tue, 13 Jun 2023 19:04:00 -0000 https://status.biggreenegg.co.uk/incident/219702#4d757d480b2b0d46ca97077418cd672530a9b5f01c7057e1cef35fa594fc11fa The storefront is currently unavailable with a Layer0 530 error. https://status.biggreenegg.co.uk/incident/214103 Wed, 31 May 2023 12:42:00 -0000 https://status.biggreenegg.co.uk/incident/214103#80abad61dba991f6ee9b6fd2c6fdca6641bb3395f15f09e4b1697451ac3a5b5a Storefront services have returned to full function. Engineering will continue to monitor the affected areas to prevent future outages. https://status.biggreenegg.co.uk/incident/214103 Wed, 31 May 2023 09:05:00 -0000 https://status.biggreenegg.co.uk/incident/214103#e1c7b837a7cb51660c6c12d9b52e2c4e2e131756fa34f884e7b677312e914908 Storefront is now online but may have degraded services. Monitoring. https://status.biggreenegg.co.uk/incident/214103 Wed, 31 May 2023 07:21:00 -0000 https://status.biggreenegg.co.uk/incident/214103#cd4e6075c4c848b175b08fd2bbd541062200ea00b3d484e513b9e1324948990b We are currently investigating an issue with the DNS and Firewall security configurations, which is causing failures between our storefront and upstream services. We will provide an update when there is a change in the status of the issue. https://status.biggreenegg.co.uk/incident/105578 Tue, 26 Jul 2022 11:00:00 -0000 https://status.biggreenegg.co.uk/incident/105578#720bc84a18520646b4bf072738d057e42dd5cdb197f1f1c1d2e7bf2a72ba6d21 Customers using the `Braintree` payment gateway through Commerce Layer were unable to checkout. This was an issue with Commerce Layer's integration. customers were affected from 12:00 - 19:30. https://status.biggreenegg.co.uk/incident/97387 Thu, 23 Jun 2022 23:43:00 -0000 https://status.biggreenegg.co.uk/incident/97387#22f999ef63b5b214f5f4ca6d6cf43c13536fd10985f3164464aa4645eb8814df All systems performing normally https://status.biggreenegg.co.uk/incident/97387 Thu, 23 Jun 2022 23:43:00 -0000 https://status.biggreenegg.co.uk/incident/97387#22f999ef63b5b214f5f4ca6d6cf43c13536fd10985f3164464aa4645eb8814df All systems performing normally https://status.biggreenegg.co.uk/incident/97387 Thu, 23 Jun 2022 23:42:00 -0000 https://status.biggreenegg.co.uk/incident/97387#f8b86708bbebb108530af240e758366736033df7dcb339515b5e587658b01452 At 12:42am the api server crashed. In these incidences heroku should reboot the server, however for some reason this didn't happen. The site managed to stay up for a little while after through caching. However https://status.biggreenegg.co.uk/incident/97387 Thu, 23 Jun 2022 23:42:00 -0000 https://status.biggreenegg.co.uk/incident/97387#f8b86708bbebb108530af240e758366736033df7dcb339515b5e587658b01452 At 12:42am the api server crashed. In these incidences heroku should reboot the server, however for some reason this didn't happen. The site managed to stay up for a little while after through caching. However https://status.biggreenegg.co.uk/incident/96654 Tue, 21 Jun 2022 07:11:00 -0000 https://status.biggreenegg.co.uk/incident/96654#e73e363093889ababdfe52868022b09a7f1e386201cc617514185ac65cfd4d17 All systems are operational again https://status.biggreenegg.co.uk/incident/96654 Tue, 21 Jun 2022 06:30:00 -0000 https://status.biggreenegg.co.uk/incident/96654#fdb9791d6a0477ce54409be2e9b5a1e1f19edd8851761752a61ec4f695b73de0 Customers attempting to reach Cloudflare sites in impacted regions observed 500 errors. The incident impacted all data plane services in the cloudflare network. This incident took down many third-party services including Shopify. Connectivity was patchy starting from 7:30am and becoming stable at 8:33am