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Downtime

Storefront is unavailable

May 31, 2023 at 7:21am UTC
Affected services
Big Green Egg - Storefront

Resolved
May 31, 2023 at 12:42pm UTC

Storefront services have returned to full function. Engineering will continue to monitor the affected areas to prevent future outages.

Updated
May 31, 2023 at 9:05am UTC

Storefront is now online but may have degraded services. Monitoring.

Created
May 31, 2023 at 7:21am UTC

We are currently investigating an issue with the DNS and Firewall security configurations, which is causing failures between our storefront and upstream services. We will provide an update when there is a change in the status of the issue.